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Under Zakon Ukrainy «Pro zakhyst prav spozhyvachiv» vid 12.05.1991 No. 1023-XII, you may submit a complaint in writing to the address below or by email. We confirm receipt within 3 business days and answer within 30 calendar days. If no agreement is reached, you may refer the dispute to the State Service of Ukraine on Food Safety and Consumer Protection or to a court of competent jurisdiction.

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